Payment Plans
Purchase your 3-day GA or VIP passes on a payment plan for just 20% down!
The remaining balance will be split between four additional payments.
Split the total cost of your passes into manageable monthly payments!
Payments will be automatically charged to your debit or credit card every 28 days from your initial purchase date, until your balance is paid in full. You must have a valid credit or debit card to purchase your tickets via a payment plan – a prepaid debit card cannot be used.
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A timeline of when your payments will be charged and the total amount charged at each payment will be displayed during checkout.
You can view all upcoming payments and make additional payment any time through your Etix Account Manager.
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The last day to purchase your passes on a payment plan is April 27. Any passes purchased on April 28 or later must be paid in full during checkout.
Accounts with two or more consecutive missed payments are subject to cancellation.
Select "Split into 5 payments" during checkout
ALL SALES ARE FINAL, NO REFUNDS OR EXCHANGES.
INCOMPLETE PAYMENTS WILL NOT BE REFUNDED.
PAYMENT PLAN FAQ'S
You can purchase your Hopscotch passes for just as 20% down, and your remaining balance will be split between four subsequent payments. Payments will be automatically charged to your credit or debit card every 28 days from your initial purchase date until your balance is paid in full.
During checkout, simply select “Split into multiple payments” to utilize the payment plan. A timeline of when your payments will be charged and the total amount charged at each payment will be displayed during checkout.
You must have a valid debit or credit card to purchase your tickets via the payment plan; a prepaid debit card cannot be used.
You can view all upcoming payments and make additional payments on your balance at any time through your Etix Account Manager. For more information on how to use the Account Manager, click here.
Accounts with two or more consecutive missed payments are subject to cancellation.
All sales are final, no refunds or exchanges.
Incomplete payments will not be refunded.
If the funds are not available in your account on your payment date, Etix will try three more attempts every 24 hours to process your payment. After three subsequent failed attempts, the balance will roll over to the next payment. You will be notified via email from Etix if there is a failed attempt of payment on your account.
A late fee of up to $5 may be charged if any scheduled payment remains unpaid after 10 days.
You can view all upcoming payments and make additional payments at any time through your Etix Account Manager. For more information on how to use the Account Manager, click here.
Accounts with two or more consecutive missed payments are subject to cancellation.
All sales are final, no refunds or exchanges.
Incomplete payments will not be refunded.
Yes – you can log into your Etix Account Manager and make a manual payment on your balance at any point. The amount you pay will be deducted from your next scheduled payment.
Payment plan accounts with two or more consecutive missed payments are subject to cancellation.
We will contact you via email to request payment of the overdue balance. If your overdue balance is not paid by the deadline provided to you via email, your order will be cancelled and your tickets will be resold.
Cancelled payment plans cannot be reinstated. If your order is cancelled but you still wish to attend the festival, you must purchase a new ticket.
Refunds will not be issued for any amount you’ve already paid into your payment plan.
A late fee of up to $5 may be charged if any scheduled payment remains unpaid after 10 days.
If you’ve purchased passes on a payment plan, you will not receive your tickets until your balance is paid in full.
Passes purchased on a payment plan cannot be transferred or resold to another fan until the balance is paid in full.
The last day to purchase on a payment plan is April 27. Any passes purchased on April 28 or later must be paid in full during checkout.
If you have a question about ticketing, payment plans, or your order, please contact Etix via this customer support form, or by phone at 1.800.514.3849. You can also check out their Help Center.
Etix Customer Support Hours:
Monday – Saturday: 9am to 8pm ET
Sunday: Noon to 8pm ET
**Please have your order number available so Etix Customer Support can assist you quickly**
